Software Maintenance & Support
Because project completion is only the beginning..
2013
Year of Establishment
100s
of Customers Worldwide
4.9/5
Customer Rating
How Software Flux Helps
Increase your business productivity, add more flexibility, scalability and realize significant cost benefits to your business with innovative software maintenance and enhancements. Software Flux maintenance and support teams seamlessly blend with clients development and support practices ensuring smooth software operation and scalability.
Secure & Stable App
Our support & maintenance model is designed to address your key concerns on full availability and secured access. It enables you to focus on your core business activities and yield better work productivity.
Minimal Downtime
With industry vetted concepts of Adaptive, Corrective, Preventive and Perfective maintenance, we ensure that your system are always up and running, supporting your day to day operations.
High Performance
Our team pursues ongoing performance evaluation and tuning activities for applications under maintenance. With the right mix of tools and experience, your applications always perform better.
Our Software Maintenance and Support Services
Corrective Maintenance
We’ll identify and fix software design, logical and coding errors, bugs and defects to increase system stability, consistency of software operation and satisfaction of your customers.
Adaptive
Maintenance
We’ll help you deliver value to your stakeholders and better compete on the market by developing and deploying new features, adapting software to changing business and Customer needs.
Perfective
Maintenance
We’ll re-engineer your application to adapt to changing user requirements, perform system functional enhancements, and work on increasing application performance and efficiency.
Preventive
Maintenance
We’ll ensure your application is secure and stable, minimize system downtime and increase software maintainability by restructuring and optimizing the code, updating documentation and performing security audits.
Software Enhancements
Augmentation of software by fixing minor glitches, streamlining certain finer nuances and an overall refinement of the end product.
Regular
Upgrades
Bug Fixing, Problems, Analysis & Resolution, and On-Call Support and Aid in upkeep and improvement of software and addition of new features and functionalities.
Technical Improvements
Optimization Restructuring or Rewriting, Thorough recoding, remodeling and reconstructing of software upon requirement.
Support
Helpdesk
Support in constant analysis and problem solving, bug fixing and correcting technical snags. Round the clock on-call helpdesk support for any and all disruptions.
Project Onboarding Process
Everything starts with a credible onboarding process- that includes identifying challenges, areas of improvement and setting the chart ahead for business growth. To make your systems highly compliant, smooth project onboarding process is a must-have feature.
We offer:
Handover
Knowledge transfer from existing IT teams. Review & analysis of existing application in detail. Deciphering key pain areas and plan actions. Functional testing & issue identification.
Remedial Actions
Affixing key problem areas. Extensive curation of document & manuals. Performance tuning to
increase scalability. Clear road map for future enhancements.
Maintenance
Scheduled automated backups & maintenance. Helpdesk/issue management system. On-going support and bug-fixes. Regular performance & security fixes.
Our Unique Approach & Process
By initiating your project with Software Flux, you get a dedicated and skilled team backing you up round-the-clock. All our processes are customer-oriented, designed to reduce the cost of business operations, address IT resourcing challenges, and offer you a competitive edge. We start with a deep analysis of your requirements and continue our relationship with post-launch support and updates.
